Welcome to the MTS LLP FAQ page. This resource explains who we are, how we operate, and the principles that guide our professional conduct.
MTS LLP is committed to Accountability, Accuracy, and Assurance, ensuring every client relationship is built on integrity, transparency, and trust.
Yes. MTS LLP is a fully accredited and regulated accounting firm recognized by national and international accountancy bodies. Our accreditation confirms that we meet the highest professional, ethical, and quality control standards.
You can verify our credentials by visiting the official CPA or relevant accountancy body website. Each licensed professional at MTS LLP is registered and can be independently verified.
You can verify our credentials by visiting the official CPA or relevant accountancy body website. Each licensed professional at MTS LLP is registered and can be independently verified.
No. MTS LLP does not operate in or accept clients from grey/black listed or high risk jurisdictions.
We comply strictly with Anti Money Laundering (AML) and Counter Terrorist Financing (CTF) standards and conduct due diligence on all clients to maintain our commitment to global compliance.
No. MTS LLP maintains a No Gift Policy.
Our professionals do not accept or offer gifts, gratuities, or benefits of any kind. This ensures impartiality, independence, and full compliance with ethical standards.
Client information is safeguarded through secure encrypted systems, multi factor authentication, and limited access controls.
MTS LLP complies with Canadian privacy laws and GDPR equivalents where applicable to ensure that your data remains protected at all times.
In the unlikely event of a data breach, MTS LLP will:
• Secure affected systems immediately
• Conduct a full investigation
• Notify impacted clients
• Reinforce protections
We maintain transparency and accountability in all data matters.
No. MTS LLP will never sell, trade, or share client data.
All information is used exclusively for professional and regulatory purposes, in accordance with your engagement agreement and applicable law.
Yes. MTS LLP complies with legal and ethical obligations to cooperate with law enforcement and regulatory authorities when required.
If we identify money laundering, terrorist financing, human trafficking, or national security threats, we report such matters to the appropriate authorities.
Be cautious. MTS LLP will never request passwords, payment credentials, or other sensitive information through email.
Official communication comes only from verified domains.
If you are asked to share sensitive information, we will provide a secure encrypted upload channel.
If in doubt, contact us directly to verify authenticity.
Yes. MTS LLP is an inclusive, diverse, and accessible firm.
We welcome clients of all backgrounds, including LGBTQ individuals, people with disabilities, and those with special needs.
We provide accessible facilities, virtual consultations, assistive technology, and flexible scheduling to ensure all clients are treated with dignity and respect.
Yes. MTS LLP is a non judgmental, all inclusive accounting firm.
Our duty is to perform accounting work, not to judge.
As long as the business operates lawfully and within Canadian statute, MTS LLP provides confidential, professional service.
All client information is treated as confidential from the moment you contact us.
No. MTS LLP does not offer refunds or performance based guarantees.
Fees are based on the services completed as defined in your engagement agreement.
All fees are discussed and documented before work begins.
Clients receive a written engagement letter outlining services, costs, and timelines.
MTS LLP upholds complete fee transparency.
MTS LLP maintains a zero tolerance policy for bullying, harassment, or discrimination.
We will take immediate and appropriate action in any such case, including legal proceedings when warranted.
MTS LLP practices direct hiring only.
We do not recruit through third party agencies.
Every candidate undergoes a background check, security clearance, and reference verification before employment.
MTS LLP maintains a Business Casual Dress Code.
Employees are expected to present themselves in a professional and neat manner suitable for an accounting and consulting environment.
This standard helps promote respect, professionalism, and client confidence, whether in person or during virtual meetings.
MTS LLP uses media for educational and informational purposes only.
Posts on YouTube, X (Twitter), LinkedIn, or other platforms are meant to share updates on regulations, community initiatives, and industry developments.
MTS LLP does not use media to solicit clients, request payment, or collect information.
All content aligns with our manifesto to uplift and inform communities with transparency and professionalism.
If MTS LLP receives a scam, threat, or fraudulent email, it will be reported and shared with the appropriate authorities, including law enforcement.
We do this to uphold our responsibility to combat fraud and protect both clients and the public.
We take threats and scams seriously and act in accordance with our professional duty to ensure safety and integrity.
Yes. MTS LLP collaborates with qualified legal professionals when an engagement requires legal review or compliance oversight.
Our legal partners uphold high ethical and professional standards to ensure our clients receive complete and compliant service.
Currently, MTS LLP is not a CPA Training Office.
However, all staff hold professional designations such as CPA, CFA, or equivalent qualifications, and have undergone rigorous education and ethical training.
We aspire to become a prestigious CPA training firm in the future.
Yes. From time to time, MTS LLP hosts conferences, seminars, and community education events.
Some sessions may qualify for CPD credits depending on your professional body’s criteria.
Check our website and social pages regularly for updates on upcoming events.
MTS LLP encourages employees, clients, and partners to report unethical behavior or misconduct confidentially to info@mtsllp.ca.
All reports are reviewed carefully by our compliance team.
If a report is proven false or malicious, MTS LLP may take legal action to preserve the integrity of the process.
Yes. MTS LLP may refuse or resign from an engagement if a risk is identified and not resolved through communication.
We maintain professional independence, ethical compliance, and accountability to the highest standards.
If continuing an engagement would compromise our integrity or obligations, we will formally resign.
The MTS Scholarship will be announced as soon as details are finalized.
Please check our official website and verified channels for updates.
The scholarship represents our commitment to supporting education and community development.
What is the MTS LLP Code of Ethics?
The MTS LLP Code of Ethics is a set of guiding principles designed to ensure that all employees, partners, and stakeholders adhere to the highest standards of integrity, professionalism, and compliance in business practices. It covers key values such as honesty, accountability, transparency, fairness, and compliance with legal regulations.
Why is the Code of Ethics important for MTS LLP?
The Code of Ethics is essential for maintaining the trust of our clients, business partners, and the public. It helps guide our employees and business practices to ensure we operate with integrity and in compliance with both national and international laws. Upholding these standards ensures that MTS LLP remains a trusted and responsible entity in the financial services industry.
What are the key principles outlined in the MTS LLP Code of Ethics?
The Code of Ethics is centered around several core principles:
Who must follow the Code of Ethics?
All employees, contractors, business partners, and stakeholders of MTS LLP are required to follow the Code of Ethics. This applies to individuals at all levels within the organization, from entry-level employees to senior executives.
How does MTS LLP ensure adherence to the Code of Ethics?
MTS LLP ensures compliance through several mechanisms:
What happens if someone violates the Code of Ethics?
Violations of the Code of Ethics are taken seriously and can lead to disciplinary actions, including termination of employment or business relationships. In severe cases, legal action may be pursued.
How can I report an ethical concern or violation?
Employees, clients, or partners who witness unethical behavior can report it confidentially through designated channels such as HR, the compliance department, or an ethics hotline or email. All reports are investigated thoroughly, and appropriate action is taken to resolve any issues.
Does the Code of Ethics apply to business partners or clients?
Yes, MTS LLP expects business partners, clients, and third-party vendors to align with the company’s ethical standards. This includes adhering to laws, respecting confidentiality, and engaging in fair and transparent business practices. If partners or clients fail to meet these expectations, MTS LLP reserves the right to terminate relationships with them.
How does MTS LLP handle relationships with countries on the Grey List/Blacklist?
MTS LLP does not engage with clients or businesses based in countries on the Grey /Black List, which are countries under increased scrutiny for failing to meet global standards on anti-money laundering (AML) and counter-terrorism financing (CFT). These countries may be in the process of addressing compliance gaps, but MTS LLP’s policy excludes them from engagement to mitigate financial crime risk and ensure regulatory compliance.
What is the Grey List, and how does it impact MTS LLP’s policies?
The Grey List or Black Risk refers to countries identified by the Financial Action Task Force (FATF) as needing enhanced monitoring due to insufficient compliance with global AML and CFT standards. While these countries are working to improve, MTS LLP’s policy is to exclude clients from these regions to protect the company’s integrity and maintain compliance with international regulations.
How does MTS LLP handle the use of covert intelligence?
MTS LLP does not have the authority to engage in covert intelligence operations. However, the partnership is committed to cooperating with law enforcement agencies when necessary. If MTS LLP becomes aware of any suspicious activity that may involve illicit financial transactions or terrorism financing, we may notify relevant third-party law enforcement agencies, such as the Canada Revenue Agency (CRA), the Royal Canadian Mounted Police (RCMP), or Immigration, Refugees, and Citizenship Canada (IRCC). These agencies may, in turn, deploy covert intelligence operations as part of their investigations. MTS LLP is fully committed to supporting authorities in their efforts to maintain national and international security.
Does MTS LLP collaborate with law enforcement to develop its compliance standards?
Yes, MTS LLP works closely with law enforcement agencies to ensure that our policies and procedures are up to date and effective in mitigating risks associated with financial crimes. This collaboration helps ensure that our Code of Ethics and compliance framework reflect the latest legal standards. In particular, we work with agencies like the RCMP, CRA, and IRCC to develop and update our internal handbook, making sure we meet or exceed all required compliance and ethical standards.
How is the Code of Ethics updated or revised?
The Code of Ethics is reviewed and updated regularly to ensure it aligns with the latest legal and regulatory changes, as well as industry best practices. Any updates are communicated to employees and stakeholders to ensure continued understanding and compliance.
Where can I access the MTS LLP Code of Ethics?
The MTS LLP Code of Ethics is available on the company’s internal portal and is provided to all employees during onboarding. It can also be accessed at any time through HR or the compliance department.
To begin, contact MTS LLP through our secure online form, verified email, or by phone.
Schedule a confidential consultation with a senior professional.
You will receive a detailed proposal outlining services, fees, and next steps.
From the first contact, expect professionalism, confidentiality, and service that meets the highest standards.
Our Commitment to You
MTS LLP is built on Accountability, Accuracy, and Assurance.
We never compromise on ethics, confidentiality, or inclusivity.
We are proud to be a diverse, judgment free accounting firm dedicated to doing the right thing for our clients and communities.
Whether you need to optimize your corporate structure, plan for succession, or ensure compliance with Canadian or international tax law, MTS LLP can help.
Contact us today to discuss how we can support your personal and business tax needs with confidence and clarity.
